Frequently Asked Questions.
01. The order
Standard production lead time for Dressed Home pieces is 4-10 weeks from the date payment is received. Delivery time is not included.
For large quantity orders, orders with 1 or more custom/made-to-order products, prototypes and/or bespoke products, requires a case-by-case analysis. Dressed Home reserves the right to adjust the delivery time accordingly. It must be agreed in advance and accepted in written agreement between all parties.
Do you make custom products?
Yes, Dressed Home offers a Customization Service for its products according to Customers’ needs and specifications. Additionally, Dressed Home also accepts bespoke orders.
Different price quotes or fees may apply to custom/bespoke orders. Dressed Home reserves the right to set the validity period and price of an official quote for a customized product accordingly.
Are Dressed Home products handcrafted?
Dressed Home products are unique handcrafted items. Each product has its own unique attributes that are impossible to replicate identically from part to part due to the human factor.
02. Shipment
Do you ship worldwide?
Yes, we export all over the world since 1999. If your country is not listed when you are filling your shipping adress before checkout, please fell free to contact us.
Price includes VAT?
For delivery within the EU, prices include VAT applicable at the time of purchase. VAT is included in the price. Neither customs costs nor VAT should be charged upon delivery within the EU.
In the event of delivery outside the EU, the customer will have to pay customs duties, VAT or any other fees related to the importation of products within the country of delivery. The customer is solely responsible for verifying in which cases the products ordered comply with the legislation applicable within the country of delivery.
Do you have factory or physical store?
Our factory is on the Rua Das Cascalheiras n45, 4580-577 Lordelo, Portugal.
You are welcome to visit us.
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